Log in reminders
We’ve all been there but forgetting login details when learning can pose a bigger problem, especially when there are deadlines to work to, or certifications required. Using our support service ensures learning journeys are kept smooth and trouble-free.
Technical enquiries
From working through clearing cache and enabling pop-ups, to changing browsers, changing settings and sound checks, the Support team is always on hand to help, giving you and your team the time to concentrate on your core business activities.
Learner journey
If your learners are unsure about which course to enrol onto, or which pathway they should be on, we can offer advice on the next steps to take based on your defined learner pathway and learning objectives.
Certification and badge processing
We take care of all certification and badge processing, including digital certificate and badge production and updating and amending information if necessary. Each new certificate or badge can also be shared on social media to promote the qualification to the company or learner network.
Course booking
Should your learners hit any issues when booking or paying for courses, we are on hand to help. Whether it’s card issues, user-based problems or questions surrounding discount codes, we can ensure the problem is resolved so your learners can keep on learning.
